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March 6, 2015

AFR Articles 5 March 2015

Elections can bring out the best in our politicians as they engage in community forums and railway station appearances.  elections can also expose some of the hypocrisy and hyperbole we are asked to swallow as fact.  The NSW state election campaign is no different, particularly in response to murmurings about electricity asset privatisation. See both AFR

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February 18, 2015

EUAA Press Release – Energy users slam gold plating of energy resources

Energy users today detailed the impact of irresponsible over investment by energy distribution networks to Australian businesses, claiming consumers bear the full burden of bad investment decisions made by the network companies and by the AER.  Addressing the Senate Inquiry into the Performance and Management of Electricity Network Companies, read full press release here

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February 16, 2015

Energy users urge regulator to hold firm against network claims

Energy users today urged the Australian Energy Regulator to strongly refute the unsubstantiated claims being made by the NSW energy distribution networks regarding the impacts of the AER’s Draft revenue determinations. Read more here:

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Privacy Policy

The Energy Users Association of Australia is committed to protecting your privacy and the confidentiality and security of personal information we may gain about you online.  This privacy policy explains how we treat personal information collected from you.  Personal information includes information which may identify you as an individual.

In addition to the provisions of this privacy policy, additional privacy provisions apply to certain sections of the EUAA website.  In the event of any inconsistency between the provisions of this privacy policy the additional provisions shall prevail.

EUAA complies with the National Privacy Principles in the Privacy Act 1988 (Cth).

Personal information:

We generally collect personal information provided by you in order to provide services.  For example we may request personal information when you register, complete a transaction on our website, or when you email us or volunteer survey information.

If you provide us with personal information, you warrant that the information is your own personal information.


We use your personal information for the purposes for which you give it to us, for related internal management purposes and for any other uses required by law.  Your personal information may also be provided to related entities which assist us in providing services.

Your personal information is used to process your application/order and is aggregated and used for internal review to analyse trends and statistics.  We may also use your personal information to invite you to EUAA related events, send you our newsletter or to join an EUAA related distribution list.  We may also use personal information to notify you about updates to our website and services.

EUAA does not partner with or have special relationships with ad server companies.

From time to time we may use personal information for new, unanticipated uses not previously disclosed in our privacy policy where it is related to the purpose for which it is collected, or the information can lawfully be used for the purpose of direct marketing.  If information practices change at some time in the future we will post the policy changes to our website to notify you of these changes.

Your choices:

You may access personal information that we hold about you.  If your personal information is not accurate you can ask us to correct it.

On request we provide EUAA members with access to their own:

  • Unique identifier information (member number) that we maintain about them
  • Transaction information (purchase dates, amounts and types of purchases)
  • Contact information (name, address, email address and telephone number)

Requests to correct contact information should be emailed to or by contacting EUAA and supplying supporting documentation as requested. EUAA members may update their contact information on the EUAA database by logging in to the member-only area.

We comply with the Spam Act 2003 (Cth) for electronic communications.

If you are on one or more of our email lists you may opt out of further contact from us by clicking the unsubscribe option in all emails sent to our email distribution lists.


If you have queries relating to the privacy policy you may contact us:

By mail:
Energy Users Association of Australia
ABN 83 814 086 707
Suite 1, Level 2
19-23 Prospect St
Box Hill

By email:

or by phone:
+61 3 9898 3900.

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